Last updated: [October 02, 2025]
These Terms and Conditions (“Terms”) govern the access to, and use of, the digital business card service, websites, platforms, applications and any associated services provided by Us (collectively referred to as the “Services”) and provide information about Your rights, obligations and responsibilities when using Our Services.
These Terms constitute an agreement between You and the Company. By accessing or using Our Services, You acknowledge that You have read, understood, and agree to be bound by these Terms.
If You do not agree to these Terms, please refrain from using Our Services.
Your access to and use of Our Services is also subject to Your acceptance of and compliance with Our Privacy Policy, available at www.keyou.us/privacy-policy. Our Privacy Policy describes how We collect, use, process, and disclose Your personal information when You use the Services. It also outlines Your privacy rights and explains how the law protects you. Please review Our Privacy Policy carefully before using the Services.
1. Interpretation and Definitions
Interpretation
The words which the initial letter is capitalized have the meanings as described below. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
- Account means a unique account created for You to access Our Services or parts of Our Services.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, such as parent company, subsidiaries, or joint venture partners, where “control” means ownership of fifty percent (50%) or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Application means the software/computer program provided by the Company and accessed or downloaded by You on any electronic device, named KeYou.
- Company (referred to as either “the Company”, “KeYou”, “We”, “Us” or “Our”) refers to
- Content means content such as text, images, videos, sounds, links or other information or material that can be posted, uploaded, shared, linked to or otherwise made available by You through the Services, regardless of the form of that content.
- Territory refers to the United States of America and all its States.
- Services refer to the services provided by the Company through the Website or Application, including but not limited to, the digital business card service.
- Website refers to KeYou website, accessible at www.keyou.us.
- You, Your or Yours means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. Access and Use of Services
2.1 Grant of Access
Subject to Your compliance with these Terms and payment of the applicable fees, We grant You a non-exclusive, non-transferable, revocable and limited right to access and use Our Services for the purposes described herein, including creating, managing, and sharing digital business cards, strictly for professional and personal networking purposes.
2.2 Eligibility
2.3 Updates or Modifications
We reserve the right to update, modify, suspend or discontinue any features or parts of Our Services at any time, in all cases with prior notice to You, either via e-mail or by the inclusion of corresponding notices within Our Website or Application. In any event of changes to Our Services, You will be granted the option to terminate Your engagement with Us and Your use of the Services. We are not liable to You or to any third party for any modification, suspension, or discontinuation of the Services. Your continued use of Our Services following any such changes indicates Your acceptance of those changes.
2.4 Public Profiles
You acknowledge and agree that information You include in Your business card profiles, including, but not limited to, name, contact information, social media links, and other shared details, may be publicly accessible via the dedicated URL that enables the sharing of such information.
2.5 Misuse of Services
You agree not to use Our Services for any unlawful, harmful, or otherwise inappropriate purpose, including, but not limited to, to distribute harmful, inappropriate, pornographic, or illegal content. We reserve the right to suspend or terminate Your access to the Services, at any time, without notice, if We determine, in Our sole discretion, that You have violated these Terms.
3. Account Registration
3.1 Account Creation
To access certain features of Our Services, You must register for an Account by providing true, accurate and complete information. You agree to keep Your Account information updated. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of Your Account.
You may also subscribe to Our Services through our “Team Plan”, which grants up to five (5) different accounts to be used by members of Your or Your company’s team of realtors. Special conditions apply. For more information, please contact us at
3.2 Account Security
You are solely responsible for safeguarding Your Account credentials, including Your password, and for any activities or actions taken using Your Account. You agree not to disclose Your password to any third party, and You must notify Us immediately if You suspect of any unauthorized access to Your Account. We are not liable for any losses or damages arising from unauthorized use of Your Account or from Your failure to comply with these security obligations.
3.3 Multiple Cards
Without any connection to the “Team Plan”, You may create multiple digital cards under a single Account for different professional or personal purposes. However, each card is subject to these Terms and must not be used for illegal or unethical purposes.
4. Fees and Payment
4.1 Purchases and Subscriptions
Use of the Services is subject to the payment of applicable fees, as set forth on Our platforms. Users may also purchase premium features, such as additional card customization, analytics, or advanced integrations. All purchases are subject to the terms outlined in this section.
4.2 Billing and Payment
You agree to provide accurate, valid and updated payment information, including a valid payment method. By making a purchase, You authorize Us (and Our third-party payment processor) to charge the applicable fees to the specified payment method. You are responsible for any applicable taxes or charges incurred in connection with Your purchase.
4.3 Subscription Renewal
Subscriptions will automatically renew unless canceled at least two (2) business days prior to the commencement of the next billing cycle. Failure to pay the subscription fees may result in suspension or termination of the purchased Services or unavailability of access to the Your Account.
4.4 Refunds
All fees paid for Our Services are non-refundable, unless otherwise expressly stated in writing or required by applicable law. We do not provide credits or refunds for partially used subscription periods, unused features, or Account inactivity.
4.5 Referral Program
Our Referral Program was designed to reward our valued users for helping Us grow Our community. By referring fellow realtors to Our platform, You can enjoy exclusive discounts on Your subscription fees as consideration for Your support and for helping Us connect with more professionals in the industry.
- Program Term: The Referral Program will be available until the end of 2026, in such a way that only referrals made under these terms up to December 31, 2026 will be eligible for the benefits.
- Eligibility: The referral program is open to all users registered in the Application who have an active subscription to a paid plan on Our platform.
- Referral Process: To participate, eligible users must refer new users to the platform using their unique referral link provided in their account dashboard.
- Successful Referral: A referral is considered successful when the referred realtor registers on the platform using the referral link and subscribes to a paid plan.
- Discounts on Subscription Fees: For each successful referral, the referring realtor will receive a discount of ten percent (10%) on their next subscription renewal, and the referred realtor will also receive a ten percent (10%) discount on their initial subscription fees. The discounts will be automatically applied to the referring and referred users’ accounts and will be only applicable in the form of discounts and credits on the user’s subscription fees, without the possibility of withdrawal or any other form of monetary liquidation.
- Limitations
- The discount is non-transferable and cannot be exchanged for cash or other benefits.
- The Referral Program’s benefits are cumulative for all referring realtors, meaning that there is not a maximum of discounts the referring realtor may receive per calendar year.
- Discounts will be automatically cancelled in case of termination of the referring or referred user’s subscription or removal of their account.
- Discounts cannot be combined with other promotional offers.
- Program Changes: We reserve the right to modify or terminate the referral program at any time, with or without notice. Any changes will be communicated to participants via email or through the platform.
- Fraudulent Activity: Any fraudulent activity or abuse of the referral program will result in disqualification from the program and may lead to account suspension or termination.
5. User Content and Conduct
5.1 User Content
You are responsible for the content You create, upload, share or otherwise make available through the Services, including via Your digital business card. You must ensure that Your Content, including, but not limited to, text, images, and links, complies with applicable laws and does not infringe any third-party rights.
You represent, warrant and covenant that: (i) the Content is Yours (You own it) or You have all necessary rights, licenses, and permissions to use it and to grant Us the rights described in these Terms, and (ii) the use of Your Content on or through the Services does not, and is not likely to, infringe, misappropriate, or otherwise violate the intellectual property rights, privacy rights, publicity rights, copyrights, contractual rights or any other rights of any third party; (iii) Your Content complies with all applicable laws and regulations.
5.2 License to Use Content
By using Our Services, You grant us a non-exclusive, worldwide, transferable, sub-licensable, and royalty-free license to use, reproduce, distribute, translate, create derivative works of, and display Your Content for the purpose of operating and improving Our Services.
This license remains in effect until Your Content is deleted from Our systems. You may delete Your Content at any time, either individually or by deleting Your Account, as described in Our Privacy Policy.
You retain full ownership of Your Content. We do not claim any ownership rights over Your Content, and You are free to share it elsewhere. We do not sell Your Content to third parties.
5.3 Prohibited Conduct
You agree not to post, upload, transmit, or otherwise make available any content that is, or could reasonably be considered, unlawful, harmful, abusive, defamatory, obscene, hateful, or otherwise objectionable. This includes, but is not limited to, Content that:
- Violates any applicable law or promotes illegal activity;
- Is defamatory, discriminatory, harassing, or malicious, including content that is pornographic or offensive, or that targets individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or nationality;
- Contains unsolicited or unauthorized advertising, spam, chain letters, or pyramid schemes;
- Infringes upon or misappropriates any intellectual property or proprietary rights, including copyrights, trademarks, trade secrets, or rights of publicity;
- Invades the privacy of others or violates their data protection rights;
- Contains false, fraudulent, or misleading information.
In addition, You agree not to:
- Use the Services for illegal, harmful, or fraudulent purposes;
- Upload or transmit any malicious content or software, such as viruses or malware;
- Harass, impersonate, or mislead other users or the Company, its employees, or representatives; and
- Engage in spamming or phishing or other harmful or abusive practices.
You understand and agree that You use the Services at Your own risk, and that We are not responsible for any Content posted by users or third parties, subject to applicable law. We reserve the right, but not the obligation, to monitor, review, remove, or refuse any Content, in whole or in part, if We determine, in Our sole discretion, that it violates these Terms or any applicable laws, or if it is otherwise objectionable or inappropriate.
We further reserve the right to terminate or suspend Accounts that violate these rules, without notice to You or liability to Us.
6. Intellectual Property
6.1 Ownership
All intellectual property rights in the Services, including, without limitation, to content provided by Us, software, source code, text, graphics, design, features, and technology (collectively, “Intellectual Property”) , are owned by Us or Our licensors and will remain the exclusive property of the Company and its licensors. You are granted a limited, non-exclusive, and non-transferable right to use the Services solely for their intended purpose, but no ownership or title in the Services is transferred to You.
6.2 Restrictions
You may use Our Intellectual Property (including trademarks, service marks, and logos) only as expressly authorized in these Terms or with Our prior written consent.You may not copy, reproduce, modify, license, distribute, create derivative works of, or reverse-engineer any part of the Services without Our prior written consent.
Any unauthorized use of Our Intellectual Property is strictly prohibited and may result in legal action or other applicable measures.
6.3 Intellectual Property Infringement
We respect the intellectual property rights of others and expect Our users to do the same. It is Our policy to investigate and respond to claims of alleged infringement in accordance with applicable intellectual property laws, including the Digital Millennium Copyright Act (“DMCA”), where applicable.
If You are a copyright owner or are authorized to act on behalf of one, and You believe that any content on Our Services infringes Your copyrights, You may submit a written notice of infringement to Our designated Copyright Agent at: [email protected]. A detailed description of the alleged infringement must be included in Your notice.
Please note that if You knowingly misrepresent that any material is infringing, You may be held liable for damages, including attorneys’ fees and costs, under applicable laws.
7. Limitation of Liability and Disclaimer
7.1 Services Provided “AS IS” and “AS AVAILABLE”
Our Services are provided on an “as is” and “as available” basis and with all faults and without warranty of any kind. To the fullest extent permitted by applicable law, the Company, on its own behalf and on behalf of its Affiliates and each of their respective licensors and service providers, make no warranties, express or implied, regarding the performance or availability of the Services including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranties that may arise from course of dealing, course of performance, usage or trade practice. Without limiting the foregoing, the Company makes no representation or warranty of any kind that the Services will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects will be corrected.
In addition, neither the Company, its Affiliates, nor any of their respective licensors or service providers make any representation or warranty of any kind, express or implied regarding: (i) the operation or availability of the Services, or the information, content, and materials or products included thereon; (ii) the accuracy, reliability, or currency of any information or content provided through the Services; or (iii) whether the Services, their servers, or any content sent from or on behalf of the Company will be free of viruses, malware, or other harmful components.
We also do not control what people and others do or say while using, or through the use of, Our Services, and We are not responsible, to the fullest extent permitted by applicable law, for their (or Your) actions, conduct (whether online or offline), or Content (including unlawful or objectionable Content). We also are not responsible for services and features offered by other people or companies, even if You access them through Our Services.
7.2 Limitation of Liability
To the fullest extent permitted by applicable law, and except in case of Our gross negligence or willful misconduct, in no event will the Company or its Affiliates be liable for any loss of profits, revenues, goodwill, or indirect, special, incidental, consequential, cover, business interruption or punitive damages arising out of or related to these Terms, or to any use by You of the Services, whether an action is in contract or tort and regardless of the theory of liability, even if the Company or its Affiliates have been advised of the possibility of such damages or if a party’s or its Affiliates’ remedy fails of its essential purpose. The foregoing disclaimer will not apply to the extent prohibited by law.
Except as otherwise required by applicable law, in no event shall the aggregate liability of the Company and its Affiliates arising out of or related to these Terms exceed the total amount paid by You to the Company for access to, and use of, the Services in the twelve (12) months immediately preceding the claim.
7.3 Misuse of Digital Business Cards
We are not responsible for, and expressly disclaim any responsibility or liability arising from, the use or misuse of the digital business cards created or shared through the Services. Users are solely responsible for ensuring the appropriateness and accuracy of the information shared via their digital cards.
We do not verify or monitor the content of individual digital cards, nor do We control how users or third parties’ access, distribute, or rely on that information. Accordingly, We are not liable for any loss, damages or disputes resulting from the misuse, fraudulent or unauthorized use, or unintended distribution of digital business cards by users or third parties.
8. Third-Party Services
Our Services may integrate with or contain links to third-party services and platforms. The links are provided for the user’s convenience and We are not responsible for the content or performance of these third-party services.
You acknowledge and agree that when being directed to third-party websites, You will be subject to the specific terms and conditions and privacy policy of each website. You further acknowledge and agree that the Company shall not be responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.
Using the Services from California
Please be advised that the automatic inclusion of information about real estate property listings in Your profile is not available for properties located in the state of California due to technical restrictions imposed by the California Department of Real Estate (DRE). Users must manually input listings for properties in this region.
9. Termination and Suspension
To the extent not prohibited by the applicable law, We reserve the right to suspend or terminate Your Account or access to the Services at any time without prior notice to You or liability to Us, in the following circumstances:
- If You breach these Terms or any of Our policies and guidelines;
- If You engage in conduct we deem, in Our sole discretion, to be harmful to Our Services, other users, or the Company;
- If You engage in fraudulent, misleading, or unlawful activities through the Services;
- If You use Your Account for any illegal or unauthorized purpose;
- If Your behavior causes or may cause harm, offense, or reputational damage to any third party, the Company, or the Services;
- If You request that Your Account be canceled or deleted;
- If We determine that termination or suspension of your Account is necessary to protect Our users, Our platform, or the Company from legal, regulatory, or operational risks.
9.1 Effect of Termination
Upon termination of Your Account, Your right to access and use the Services will cease immediately.
We are not responsible for maintaining or providing access to any of Your data after termination of Your Account and We may delete Your data, including digital business cards, without liability. It is Your responsibility to back up any content or information You wish to retain prior to termination of Your Account.
Notwithstanding anything to the contrary in the foregoing, We may retain Your Account’s data, including your personal data, pursuant to Our Privacy Policy, to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Retention periods may vary depending on the type of data and the purposes for which it was collected and processed.
Termination of Your Account, whether by You or by the Company, will terminate these Terms as a contract between You and the Company, except for those provisions that, by their nature or express terms, are intended to survive termination, including, but not limited to: Intellectual Property rights and obligations; Limitation of Liability; Dispute Resolution and Governing Law; Disclaimers; and Indemnification provisions.
10. Content Takedown Requests – Users or Content from Brazil
This section applies to users located in Brazil. If You are accessing Our Services from Brazil or including Content to the Application related to listings in Brazil through Your Account, please note that content-related claims and takedown requests will be handled in accordance with Brazilian Law No. 12.965/2014 (“Brazilian Internet Act” or “MCI”), related regulations and the applicable jurisprudence of Brazilian courts, especially of the Brazilian Supreme Court.
Pursuant to applicable law, We may be required to remove third-party or user-generated content hosted on Our platform under certain circumstances, including, but not limited to, upon receipt of a specific judicial order issued by a competent Brazilian court or upon receipt of a notice and takedown request in situations involving clear violations of fundamental rights, criminal conduct, or unlawful acts.
You may submit a content takedown request by contacting us at [email protected]. Your request must include at least the following information:
- A precise identification of the content alleged to be unlawful or infringing;
- The URL or location within Our Services where the content is accessible;
- Supporting documentation or evidence of the alleged violation, including any relevant court decision, if applicable;
- Your full contact information, including name, address, phone number, and e-mail address;
- A clear and reasoned request for content removal.
All takedown requests will be evaluated in good faith and in accordance with applicable legal requirements. Requests that do not meet the standards established by Brazilian law and these Terms may be rejected.
We are not liable for third-party or user-generated content, except as expressly provided in these Terms or as required under applicable law.
We reserve the right to assess the legal basis and relevance of each request, and we are committed to protecting freedom of expression and due process under both U.S. and Brazilian legal frameworks.
11. Indemnity
You agree to indemnify, defend, and hold harmless the Company, its Affiliates, and service providers from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to Your access and use of the Services; Your breach of these Terms, or of any applicable law or regulation; or any illegal or improper activity conducted through Your Account.
12. Ads
By using the Services covered by these Terms, You acknowledge that We can show You ads, including sponsors’ content. We may use Your personal data to personalize offers and to show You ads that are more relevant to You, all in accordance with Our Privacy Policy.
13. Your Feedback To Us
We appreciate Your Feedback or other suggestions regarding Our Services, but You must be aware that We may use them without any restrictions or obligation to compensate You for them, and We are under no obligation to keep them confidential.
In this regard, You hereby acknowledge and agree that, by providing Us any ideas, suggestions, enhancement requests, recommendations, corrections or other feedback (collectively, “Feedback”) regarding the Application or the Services, You grant Us a worldwide, perpetual, irrevocable, royalty-free, non-exclusive and non-transferable license to use and incorporate into the Application or the Services any Feedback provided by You relating to the operation of the Application or the Services.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Florida, In case of conflict between the laws of the State of Florida and the laws of any other jurisdiction, the laws of the State of Florida shall prevail. Any disputes arising under or in connection with these Terms will be resolved in the courts of the State Florida. By accepting these terms You hereby submit to the nonexclusive jurisdiction of the courts of the State of Florida, and agree not to raise, and waive, any objection to or defense based upon the venue of any such court or based upon forum non conveniens. You hereby agree not to bring any action or other proceeding with respect to these Terms in any other court unless such courts of the State of Florida determine that they do not have jurisdiction in the matter.
15. Changes to Terms
We reserve the right to modify these Terms at any time at Our sole discretion, in all cases with prior notice to You, either via e-mail or by the inclusion of corresponding notices within Our Website or Application, and You are advised to review these Terms periodically for any changes. In any event of changes to these Terms, You will be granted the option to terminate Your engagement with Us and Your use of the Services.
Changes to these Terms are effective when they are posted on this page.Your continued use of the Services following such changes constitutes Your acceptance of the revised Terms. If You do not agree to the new terms, in whole or in part, You shall stop using Our Services immediately.
16. General Provisions
If any provision of these Terms is found to be invalid or unenforceable, such provision will be changed and interpreted to accomplish the purposed of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue to be in effect.
These Terms constitute the entire agreement between You and Us regarding the use of the Services.
Except as provided herein, the failure to exercise a right or to require performance of any obligation under these Terms shall not affect either party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
By using Our Services, you acknowledge that you have read, understood, and agree to these Terms. If you have any questions, please contact us at [email protected].